This policy explains what personal data FMGE Boosters collects when you use our website and mobile app, why we collect it, who we share it with, and what happens to it when you delete your account.
Who we are
FMGE Boosters is operated by Yashaank Kumar, Shiv Colony near Kheda Mandir, Pinjore, Haryana, Panchkula 134102.
For any question about your data, write to [email protected].
What we collect
Account and profile
- Your name, email address and phone number, and your password. Passwords are handled by our authentication provider and are never stored in plain text.
- A registration number that we give you when you sign up.
- Details you add to your profile: college, country, citizenship (Indian or NRI), FMGE attempt, target exam month, date of birth and profile picture.
Sign-in and test security
- Each time you sign in we record your IP address, your browser or device details (user agent) and the time.
- When you take a test we record the IP address and browser details of the attempt, and security events such as switching tabs or leaving full screen, to protect the integrity of the exams.
Study activity
- Your answers and results in Grand Tests, Test Series and QBank, your progress, and the time you spend on questions.
- Your bookmarks and the notes you add to them.
- Ratings and comments you leave on questions.
- Which notifications you have read.
Payments and invoices
- Payments are made through Cashfree. We store the order and payment identifiers, the plan, the amount and the status. Your card details are entered with Cashfree and never reach our servers.
- For each online payment we create a GST invoice. It includes your name, email address, phone number, state, the plan, the amounts and the GST.
Other information you give us
- Brand ambassador program: if you apply or join, your application (name, phone number, college, social media link and message), your sales, points and rewards, and the delivery address for rewards.
- 1:1 session requests: the dates and times you prefer, the notes you write, meeting details, your rating and feedback, and your mentor's notes.
- The emails and messages you send to our support team.
How we use your data
- To create your account, sign you in and keep it secure.
- To run tests and QBank sessions, work out your results and show your progress.
- To take payments, activate your plan and issue invoices.
- To send you service emails, such as your welcome email, password reset links and invoices.
- To arrange mentoring sessions and run the ambassador program.
- To answer your questions and give you support.
Our team can see your profile, results and session details so that we can support you. Mentors see the details of the sessions assigned to them.
On NEET PG test leaderboards, other students who took the same test can see your name and college, unless you choose to hide your identity.
Who processes your data for us
- Supabase: sign-in, our database, and storage of invoice PDFs.
- Cashfree: payments.
- Resend: sending our emails.
- Cloudflare: protecting our website, the bot check at sign-up (Turnstile), and storage of profile pictures.
- MeraOTP: sending the one-time password by SMS to verify your phone number when you sign up.
- WhatsApp, through our messaging provider: when you sign up, we send you a message with your registration number, and we send your name, registration number and phone number to our team.
- Google Analytics: measures how our website is used and may use cookies. The mobile app does not include analytics.
How long we keep your data
- We keep your data while your account is open.
- GST invoices and payment records are kept for as long as the law requires. This policy does not set a fixed period.
- When you delete your account, everything else is deleted or anonymised, as described below.
Deleting your account
You can delete your account in the app (Account, then Delete account) or by writing to [email protected]. After deletion you can no longer sign in.
When you delete your account:
- Your profile details are removed or replaced with placeholders, and your profile picture is deleted.
- Your sign-in records, notifications, bookmarks, test and QBank answers and results, progress and question feedback are deleted.
- Your open 1:1 session requests are cancelled and the notes on your sessions are cleared.
- If you were a brand ambassador, your delivery address and personal details are removed.
- We keep what the law requires us to keep: payment records, plan records and GST invoices (which include your name, email address, phone number and state), together with the ambassador points and payout records that relate to those payments.
If you are a brand ambassador with an unpaid incentive or a pending application, we cannot delete your account until that is settled. Please contact support.
Your choices
- You can see and update most of your profile details in your account on the website and in the app.
- To ask for a copy of your data, to have something corrected, or to have your data deleted, write to [email protected].
Changes to this policy
We may update this policy from time to time. The version and the date shown with this document tell you which version applies.
Contact
Questions about this policy or your data? Write to [email protected].